Customer Reviews

Equinox Roofing IconEquinox Roofing

1801 Oakland Boulevard STE 315, Walnut Creek

5.0 42 reviews

  • Avatar Vanessa Santiago ★★★★★ a week ago
    Ben and Eli were great to work with. When we had our first consultation, they were super informative and helpful in helping us decide on the right type of roof for solar. They even offered to inspect the roof after the solar is installed … More to ensure that nothing has damaged their existing work.
    Timing of installation was on schedule and was done sooner than we thought. Seamless experience. Highly recommend them!
  • Avatar Missy McKinney Duffy ★★★★★ a week ago
    Ben is wonderful. Honest, knowledgable and patient with those of us who have never installed a new roof before. He answered all our questions and reviewed in detail what the different methods, materials and options were, I appreciated the … More education and there was no doubt choosing Equinox was the right choice for us. Pricing was fair and clear, permitting and final inspection were handled without my involvement.
    On site, the crew was polite, super hard working and kept the area/sidewalks clean multiple times throughout the day to ensure my neighbors could pass safely. The roof looks beautiful!
  • Avatar Angela Singer ★★★★★ a month ago
    We met with four or five roofing contractors and Ben was the only one who took the time to explain the various roofing methods and materials and provided a competitive quote to boot. I appreciated the level of communication and flexibility … More during the project, which was stressful on my part as I was coordinating multiple contractors. Ben was accommodating and easy to work with, even when we encountered surprises requiring more work (and more budget). The crew was prompt and pleasant and they cleaned up after themselves when work was complete. Ben also made a point to meet with me and walk the roof and answer my questions when it was all said and done. I highly recommend Ben and Equinox for your next roofing project!
  • Avatar Reinhard Klapfer ★★★★★ 3 months ago
    We chose Equinox because of their good rating and professional communication and they did not disappoint us. We worked with Mikey as project manager who came by at least once a day to give us updates. He was very responsive via phone, texts … More or e-mail. His team did a great job and we are incredibly happy with the new roof.
    Definitely can recommend Equinox Roofing as a company and Mikey as their point of contact. A+++
  • Avatar Walker Toma ★★★★★ 2 months ago
    We had our roof replaced by Equinox this spring and I would certainly recommend the company to others. They were professional, courteous, communicated well, and did very high quality work at a competitive price. Ben was great to work with … More and we are very satisfied with the service.
  • Avatar Elan Emanuel ★★★★★ 3 months ago
    My roof had several leaks due to recent storms. Ben and his team did a great job and the customer service was second to none. Ben spent a great deal of time with me so I could understand the issues and potential solutions. He was then in … More constant communication regarding scheduling and specific updates to the roof. I am very pleased with the final product and Ben has been a pleasure to work with. I would recommend Equinox to anyone looking for great customer service, quality work product, and fair pricing!
  • Avatar Annie Love ★★★★★ 3 months ago
    I contacted 3 roofing companies to provide quotes for a full roof replacement of my 23 year+ roof. All came in at about the same price. I selected Equinox because Ben was significantly more thorough in his inspection of my home. What this … More meant was the quote he provided accurately reflected what actually needed to be done. There were no surprises. The other companies would have either had to add on cost at the end of the project or would have done subpar work. Also, (having already done the research myself), I knew the products he suggested were of excellent quality. Ben provided an honest assessment, provided options and explained the different pros/cons for each choice. There was no pressure. Throughout the project, Ben maintained regular contact and set expectations. The crew was amazingly fast and efficient. The roof looks great! I have already referred one friend to Equinox for their new roof and have no hesitancy in referring anyone else. This was the first time I contracted for a major renovation by myself. Working with Ben at Equinox was a breeze.
  • Avatar Gagik Ohanyan ★★★★★ 4 months ago
    I chose equinox roofing for my new roof based on their responsiveness, preffesionalism, and the willingness to work with me and walk me through the steps of a rather larger project. All of their employees, from the project manager to the … More construction crew, were professional, on time, and got the entire roof done in the matter of few days. The house has a completely new look now and looks great. Thanks Ben and everyone at equinox for such a pleasant experience of getting a new roof over my head!Services: Gutter installation, Roof installation, Attic venting installation
  • Avatar Johnna Gattinella ★★★★★ 5 months ago
    Ben for the win!!!It's easy to earn five stars when everything goes perfectly to plan. But usually, it does not. That's when you really earn your stars, and man did Ben and his team earn theirs.We talked to over 10 roofing contractors, … More all of them highly rated in SF. Ben was patient, responsive, and helped us through the process. Our house is old, our roof is steep, and our expectations are high. Ben kept his promises, always checking back in at various stages of the project to make sure we were happy and satisfied.If we could give him 10 stars, we would, but the googles said we could only give 5. Silly googles.Thanks Ben!Services: Skylight installation, Roof installation
  • Avatar Justin Meisinger ★★★★★ 5 months ago
    Ben and his crew did a fantastic job on our roof. We needed a double tear off, full replacement, and then penetration review for solar installation. Ben was extremely friendly, communicative, and thorough throughout the process.
    I really
    … More appreciated the detailed information presented to me upfront, as well as the flexibility through the project (I requested small changes such as additional vents). His crew also got the job done more quickly than anticipated due to impending storms and ensured we weren't left with any leaks.
    I would recommend Ben and Equinox Roofing to anyone looking for a roof job in the Bay Area!
  • Avatar Mike Lee ★★★★★ 5 months ago
    I discovered a water intrusion leak in my window one day. I found Equinox Roofing online and Ben from the company was very fast at coming out and checking things out. He had a plan and his team followed through quickly.I had part of my … More roof repaired and some stucco work done. Both jobs were done on time and the workspace was cleaned up very well. During the whole process, Ben was very responsive to my questions and kept me updated with the status of his team.After all the work was completed, my repairs look great and I am very happy with the results.
  • Avatar L Bailey ★★★★★ 6 months ago
    I called EQUINOX after meeting with 3 other Roofing companies because we needed our roof completely replaced. (We've owned our house since 1999 and of course, the Home Owner Insurance company's are going to cover themselves and … More require, our roof to get completely replaced in order for them to Renew my policy.) I met with their Representative Ben. From our initial meet, he was great! He got on the roof, walked me through everything, pointed out thing's that had nothing to do with the roofing but, replacing it would benefit Us and the Family long term. (It was just good info he wanted to share.) After meeting with 3 other roofing companies, Ben was thee best!! He spent the time to go into detail of "why" different procedures with the roof take place. I walked away from our meeting feeling great. Two other roofing companies were alot cheaper BUT, Ben did such an awesome job with helping Us understand, just what a roof replacement would need for it to withstand weather and anything else, longevity wise. We were sold. We, like many, don't have thousands of dollars saved and yes, replacing a roof is costly BUT, as a Home owner, we know, that comes with being blessed with owning a home. It took some week's to get the money together but, I knew, my husband and I would only use EQUINOX, due to all of Ben's hard work in sharing what replacing the roof would entail. The very FIRST day, the EQUINOX Team came out and worked so hard and efficient on the demolition. They left front, back and the the side of our yard, completely CLEAN with no trash left on the site. The job took 3 day's and not 3 8hr day's. They were so good at what they do and did. The last day, Alfredo (crew member) answered ALL of the question's I had and in detail (Thank You!). Ben came out to do the final inspection and my husband and I are so GRATEFUL for EQUINOX'S Team's hard work, Integrity and Ben's dedication and follow-ups to see the job get completed in a timely manner.●IF YOU ARE LOOKING TO GET YOUR ROOF, REPAIRED, REPLACED or anything having to do with a roof, EQUINOX is definitely, worth your financial investment. Thank you Ben and the EQUINOX ROOFING FAMILY. JOB WELL DONE.Services: Roof installation, Gutter repairs
  • Avatar Elias Ketchum ★★★★★ 6 months ago
    Ben and his team were very professional and accountable throughout the entire process from generating a formal quote to completing the last touches of installation of a replacement roof for our detached garage and office (during one of … More the craziest rainstorms that CA has ever seen!). Ben paid careful attention to weather patterns and managed to bring his team to our house with extreme short notice when he saw a window of opportunity to work between rainstorms - he called me the night before to ask if it was ok for his team to come over the next morning to complete the job start to finish, showed up as planned, and completed the entire job just after the sunset. Job included removing a 30yr old roof (3 layers of shingles on a pitched roof and a single layer of flat torch-down roof), cutting out and replacing rotten beams, applying a layer of plywood over all roof surfaces, installing shingles and torch-down flat roof, installed new aluminum gutters all around with 3 downspouts. I would highly recommend working with Equinox Roofing!Services: Gutter installation, Roof installation, Roof damage repair
  • Avatar James Carlson ★★★★★ 6 months ago
    Ben and Equinox went above and beyond! After all the rain here, we discovered a leak in our bedroom. After calling, Ben came out immediately and surveyed our roof for potential issues. (I later learned they prioritize fixing leaks so any … More water damaged is limited.) He quoted a fair price for repairs and after giving the go ahead, he had a team out the following morning to repair the roof. They were quick, efficient and cleaned up after doing an excellent job. They provided before and after pictures so that I could share with my insurance company. I highly recommend Equinox Roofing!!Service: Roof damage repair
  • Avatar Anna Zhirova ★★★★★ 7 months ago
    he previous owner of the house had a leak that resulted in flooding one of the bedrooms. The leak was patched then. My home inspector reported that the roof is at the end of its useful life. That’s the reason I’ve asked Equinox Roofing … More to come to check how serious it is. Ben inspected the roof and pointed out that there is a place that should be inspected regularly. We discussed the possible solutions. As a result, I don’t need to rush with my whole roof replacement. I have peace of mind now. I am grateful to the professional and honest Equinox Roofing Team!
  • Avatar Arlene Ayard ★★★★★ 7 months ago
    Equinox Roofing, and Ben the owner, are absolutely amazing - honest, high-quality work, easy to communicate with, and fair pricing. I had them install a new roof with 5 skylights. The work was done very professionally and in a timely manner. … More The crew was very respectful and super clean. Would highly recommend Equinox for any roofing project.
  • Avatar Ellison Horne ★★★★★ 8 months ago
    Our relationship with Equinox got off to a solid start with Mikey's comprehensive sales presentation. He showed us shingle samples along with other state-of-the-art materials to be used in the roofing process. Mikey answered all our … More questions thoroughly, and offered several cost-saving suggestions we were delighted to take advantage of.
    The work started and ended on time, although there was an unexpected difficulty involving rotten wood that caused a good deal of extra work and required a change order. The repair was exemplary!
    The Equinox workers were on time every day, and thoroughly cleaned up every day what little mess they created. Mikey visited the jobsite regularly, and was constantly on top of what the workers were doing. The level of communication with Mikey was truly exceptional.
    When the roofing was completed, we could see why Equinox is "the most trusted roofing company in the Bay Area". They certainly have our trust, and our highest recommendation!
  • Avatar Arlena Tergalstanyan ★★★★★ 8 months ago
    Mikey and his crew completely exceeded expectations. I interviewed 4 companies before taking a meeting with Equinox. My first contact was Mikey and I noticed a difference in professionalism compared to the other companies. He was very … More thorough with explaining the roofing process for my home and gave a fair price.
    The crew was very efficient and able to complete the project ahead of schedule. The roof came out great and they cleaned up after they finished. Mikey did a great job communicating and giving daily updates through the process. Overall it was a great experience and I’d recommend them to do your roof.
  • Avatar Aaron Fiske ★★★★★ 8 months ago
    We had a leak in our roof from the mounting of some poorly installed solar panels. Equinox answered our call promptly and sent someone out to do a temporary fix that day (putting a cover over the leaky bits), and came back to do a permanent … More fix a few days later. Easy to work with, the new shingles match the existing roof perfectly, and hopefully no more wet ceilings.Service: Roof repair
  • Avatar Dor Ben Haim ★★★★★ 9 months ago
    Ben at Equinox Roofing has been one of the best contractors we've hired in Walnut Creek. They are super easy to communicate with, have great prices, on time, and delivered a quick turnaround. We had a serious roof leak a couple years … More ago, and they were able to replace the roof as well as the shingles in 4 days. Fast forward to this week, where a seal in one of our skylights got a slight crack from the cold weather. Ben was able to come by the next afternoon and re-seal the skylight in 20 minutes. Total lifesavers. We will be going w/Equinox Roofing for the foreseeable future. Thanks so much Ben and team!!Services: Roof repair, Gutter installation, Roof installation, Gutter repairs
  • Avatar Layla-Jade Wahbeh ★★★★★ 9 months ago
    We needed to have our roof redone before winter due to a leak, and so we reached out to a few roofing firms in the area. After a few meetings, we decided to go with Ben @ Equinox because he was so responsive and made us feel like he is … More truly with us through every step. He provided detailed explanations of everything that needed to be done and was very patient while doing so. We truly appreciate all the work the team did. They very considerate of our home and garden and made sure to cover their work areas. Most importantly we love the new roof and will be recommending their services to many others.Service: Roof installation